Privacy Policy

Last updated: August 20, 2026

This Privacy Policy explains how Wuhan X-Dynamics Co., Ltd. (“X-Dynamics,” “we,” “us,” or “our”) collects, uses, shares, retains, and protects personal information when you visit https://wuhanx-dynamics.com, contact us, submit a website form, communicate with our team, request product information or technical materials, or interact with our advertising and social media channels.

Who We Are

Wuhan X-Dynamics Co., Ltd. provides advanced 3D sensing products and solutions, including iToF 3D cameras, ToF modules, people-counting systems, laser-ranging products, related algorithms, software, technical support, OEM and ODM services, and application-specific integration solutions.

Our business address is 6F, Building C2, Wuhan Future Science and Technology City, No. 999 Gaoxin Blvd, Wuhan, Hubei 430205, China.

You can contact us about privacy at global@wuhanx-dynamics.com.

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

  • Contact and professional information: name, email address, telephone or WhatsApp number, country or region, company name, industry, job title, and professional position.
  • Inquiry and application information: products of interest, preferred product models, application scenarios, technical specifications, installation requirements, integration requirements, expected order quantity, sample requirements, project details, technical questions, messages, and related correspondence.
  • Product and solution requirements: information concerning people counting, industrial 3D vision, AGV or mobile robot obstacle avoidance, logistics volume measurement, industrial safety, human sensing, laser ranging, UAV applications, or other 3D sensing requirements.
  • Advertising and social media lead information: information you choose to provide through Facebook, LinkedIn, or other advertising and lead-generation platforms, including your name, email address, telephone number, company, job title, country, product interests, and project requirements.
  • Website and device information: Internet Protocol address, browser type, device information, operating system, referring page, pages viewed, date and time of access, website interactions, and identifiers associated with cookies or similar technologies.
  • Communications and business records: emails, inquiry history, call notes, quotations, requested or provided technical documents, sample requests, product-selection discussions, after-sales communications, and records relating to a current or potential business relationship.
  • WordPress account, comment, and media information: if these features are used, information submitted through an account profile or comment, the commenter’s IP address and browser user-agent string, and information contained in uploaded media. Images uploaded to the website may contain embedded location metadata unless it is removed before upload.

How We Collect Information

We may collect information:

  • Directly from you when you submit a website form, email or call us, contact us through WhatsApp, request a quotation or technical document, meet our team, or otherwise communicate with us.
  • Through advertising and social media platforms when you submit a lead form, send a message, or interact with our content or advertising on Facebook, LinkedIn, YouTube, or another platform.
  • Automatically through our website using server logs, cookies, Google Analytics, Google Site Kit, Google tags, and similar technologies.
  • From your organization or business contacts when they provide information needed for an inquiry, product evaluation, technical discussion, transaction, or business relationship.

We do not sell or rent personal information to third parties.

How We Use Your Information

We may use personal information to:

  • respond to inquiries and communicate with you;
  • understand and evaluate your application, product, software, integration, and technical-support requirements;
  • recommend suitable 3D cameras, ToF modules, people-counting systems, laser-ranging products, algorithms, or related solutions;
  • provide product information, technical documents, quotations, sample information, software resources, and other requested materials;
  • discuss potential orders, distribution arrangements, OEM or ODM projects, system integration, research and development cooperation, and other business opportunities;
  • provide technical support, product integration assistance, after-sales service, and project follow-up;
  • manage current and potential customer, supplier, distributor, representative, integration-partner, and business-partner relationships;
  • operate, maintain, secure, troubleshoot, and improve our website, products, services, and communications;
  • measure website and advertising performance and understand how visitors use our website;
  • send relevant business communications or follow up on an expressed interest, subject to applicable law and your communication choices;
  • prevent fraud, misuse, security incidents, and unlawful activity; and
  • comply with applicable legal obligations, enforce our terms, establish or defend legal claims, and protect our rights and the rights of others.

Where applicable law requires a legal basis for processing, we rely on your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, and our legitimate business interests, provided those interests are not overridden by your rights.

Social Media, Lead Forms and Advertising Platforms

When you submit an inquiry or lead form through Facebook, LinkedIn, or another advertising platform, the platform makes the information you provide available to X-Dynamics.

This information may include your name, email address, telephone number, country, company, job title, product interests, application requirements, and project details.

We use this information to:

  • reply to your inquiry;
  • understand your product and application requirements;
  • recommend suitable products or solutions;
  • provide requested technical materials or quotations; and
  • discuss orders, distribution, OEM or ODM, system integration, and other potential cooperation.

Social media and advertising platforms independently process information about your use of their services under their own terms and privacy policies. X-Dynamics does not control this independent processing.

You can review the relevant privacy policies and manage your choices through the settings provided by each platform:

We may use lead-management features provided by these platforms to retrieve, organize, and follow up on submitted inquiries. We do not use information submitted through a lead form for purposes that are materially unrelated to the inquiry and purposes described in this Privacy Policy.

Cookies and Website Analytics

Our website may use cookies and similar technologies for essential website functions, security, user preferences, analytics, advertising measurement, and website improvement.

WordPress may set cookies for functions such as comments, login sessions, security, and display preferences where those features apply.

We may use Google Site Kit, Google Analytics, and Google tags to understand website traffic, page usage, device and browser characteristics, website interactions, and the performance of our website.

Google may receive online identifiers, cookie information, IP-address-related information, device information, and usage events in connection with these services. Google processes this information under its own terms and privacy notices.

Embedded services such as Google Maps and YouTube may also receive technical and interaction information when their content is loaded or used.

When you interact with our advertising or social media content, the relevant platform may use cookies, device identifiers, and interaction information for advertising delivery, measurement, security, and related platform functions.

The technologies used may vary depending on the page, campaign, browser, device, consent choice, and platform configuration.

You can control or delete cookies through your browser settings and, where available, through website consent controls. Blocking certain cookies may affect website functionality.

You may also manage advertising and privacy preferences through the settings offered by Google, Facebook, LinkedIn, and other platforms.

How We Share Information

We may share personal information only as reasonably necessary for the purposes described in this Privacy Policy with:

  • Hosting and website service providers, including Hostinger and providers that support WordPress website operation, security, backups, forms, email delivery, and technical infrastructure.
  • Analytics and technology providers, including Google in connection with Google Analytics, Google Site Kit, Google Maps, YouTube, and Google tags.
  • Advertising and lead-generation platforms, including Facebook, LinkedIn, and other platforms used for advertising, communications, or lead forms.
  • Email, communications, and business-support providers used to receive inquiries, deliver messages, store correspondence, provide WhatsApp communications, or support customer follow-up.
  • Authorized employees, representatives, contractors, distributors, integration partners, or project partners who require the information to respond to an inquiry, recommend a product, evaluate technical requirements, or perform potential cooperation.
  • Professional advisers and authorities when reasonably necessary for legal, accounting, compliance, security, or dispute-related purposes.
  • A successor or transaction party in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to applicable law.

We may also disclose information when required by applicable law, regulation, court order, or valid legal process, or when reasonably necessary to protect rights, safety, property, and the security of our website and operations.

International Data Transfers

X-Dynamics is based in Wuhan, China and works with customers, distributors, partners, online platforms, and service providers in multiple countries.

As a result, personal information may be accessed, stored, or processed in a country other than the country in which it was originally collected. Privacy and data-protection laws may differ between countries.

Where applicable law requires specific safeguards for an international transfer, we will take the steps required for that transfer and limit the information transferred to what is reasonably necessary for the relevant purpose.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The applicable retention period depends on factors including:

  • the nature of the information;
  • the status and duration of an inquiry or business relationship;
  • product evaluation, order, delivery, integration, warranty, and technical-support requirements;
  • the need to maintain appropriate business and communication records;
  • security and fraud-prevention requirements;
  • applicable limitation periods; and
  • legal, tax, accounting, regulatory, or dispute-resolution obligations.

Lead and inquiry information may be retained while we evaluate and follow up on an opportunity and for a reasonable period afterward to maintain business records and respond to later questions.

Cookie and analytics information is retained according to the applicable tool configuration and service-provider practices.

When personal information is no longer reasonably required, we will delete, anonymize, or securely dispose of it, subject to applicable legal obligations and routine backup cycles.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access is limited to employees, representatives, and service providers that reasonably require the information for legitimate business purposes.

However, no Internet transmission, platform, email system, communication service, or storage method is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of personal information;
  • obtain a copy of your personal information;
  • restrict or object to certain processing;
  • request data portability where applicable;
  • withdraw your consent; or
  • lodge a complaint with an appropriate data-protection authority.

These rights may be subject to applicable legal conditions, limitations, and exceptions.

You may opt out of non-essential marketing communications at any time by using an unsubscribe method provided in the communication or by contacting us.

Withdrawing consent does not affect processing that was lawful before the withdrawal.

To protect personal information, we may request reasonable information to verify your identity and the scope of your request before responding.

To exercise a privacy right or ask a privacy-related question, email global@wuhanx-dynamics.com. We will review and respond to your request in accordance with applicable law.

Third-Party Links and Embedded Content

Our website and communications may contain links to, or content embedded from, websites and services operated by third parties, including Google Maps, YouTube, LinkedIn, and Facebook.

These third parties control their own privacy practices and may collect information when you load, view, click, or interact with their content.

We encourage you to review the relevant privacy notices before providing personal information or using third-party services.

X-Dynamics is not responsible for the content, security, availability, or privacy practices of third-party websites, platforms, or services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, products, advertising, business practices, service providers, technologies, or legal obligations.

We will publish the revised version on this page and update the “Last updated” date.

If required by applicable law, we will provide additional notice or obtain consent for material changes.

Contact Us

Wuhan X-Dynamics Co., Ltd.

6F, Building C2, Wuhan Future Science and Technology City
No. 999 Gaoxin Blvd
Wuhan, Hubei 430205
China

Email: global@wuhanx-dynamics.com

Website: https://wuhanx-dynamics.com